Recent Water Damage Posts

How SERVPRO® Can Help With a Water Leak

9/25/2023 (Permalink)

Water Extraction equipment State of the art equipment is used to remove water

SERVPRO® is the national leader in water damage restoration and cleanup services; and are known for our expertise in handling various types of water damage situations, from minor leaks to major floods. Here's how SERVPRO can help with water damage:

1. Emergency Response: SERVPRO offers 24/7 emergency services, meaning we can respond to your water damage situation quickly. Water damage can worsen rapidly, so a fast response is crucial to minimize the damage and prevent mold growth.

2. Assessment and Inspection: Upon arrival, SERVPRO technicians will assess the extent of the water damage. We use specialized equipment to determine the moisture levels in affected areas and identify hidden sources of water.

3. Water Extraction: The first step in the restoration process is removing excess water from the affected area. SERVPRO uses powerful pumps and extraction equipment to efficiently remove water from carpets, flooring, walls, and other surfaces.

4. Drying and Dehumidification: After water extraction, SERVPRO employs industrial-grade dehumidifiers and air movers to dry the affected area thoroughly. Proper drying is essential to prevent mold growth and structural damage.

5. Cleaning and Sanitizing: SERVPRO technicians clean and sanitize affected surfaces and belongings to prevent the growth of mold, bacteria, and odors. We use antimicrobial treatments and specialized cleaning products as needed.

6. Mold Remediation: If mold is present or suspected, SERVPRO can perform mold remediation services to safely remove and prevent its return. We follow industry guidelines and use appropriate techniques and products to ensure a mold-free environment.

7. Restoration and Repairs: Once the affected area is dry and clean, SERVPRO can begin the process of restoring your property. This may include repairing or replacing damaged materials such as drywall, flooring, and insulation.

8. Content Restoration: SERVPRO offers content restoration services, including the cleaning and restoration of furniture, documents, electronics, and personal belongings damaged by water.

9. Insurance Assistance: SERVPRO can work directly with your insurance company to facilitate the claims process, providing documentation and estimates to ensure a smooth and efficient reimbursement process.

10. Monitoring and Documentation: Throughout the restoration process, SERVPRO monitors moisture levels to ensure that the affected area is properly dried and documented. This helps provide evidence of the restoration process for insurance purposes.

11. Preventative Measures: SERVPRO can offer recommendations and solutions to prevent future water damage, such as sump pump installation, waterproofing, and maintenance tips.

This is why SERVPRO is a valuable resource when it comes to dealing with water damage. Our trained and certified technicians use specialized equipment and industry best practices to efficiently restore your property to its pre-damage condition. Whether it's a small leak or a major flood, SERVPRO has the expertise and resources to handle the situation and mitigate further damage.

What NOT to Do After a Water Damage Incident

7/13/2023 (Permalink)

Experiencing water damage can be a stressful and overwhelming situation. Knowing what actions to avoid after a water damage incident is just as important as knowing what to do. In this blog post, we will explore the crucial mistakes to avoid when dealing with water damage in your home or business. By steering clear of these common missteps, you can minimize further damage and ensure a smoother recovery process.

Neglecting Safety Precautions 

When faced with water damage, your first priority should always be safety. Avoid entering areas with standing water if there is a risk of electrical shock. Turn off the power supply to the affected areas to prevent accidents. Additionally, be cautious of potential structural damage, slippery surfaces, and mold growth. Wear protective gear, such as gloves, boots, and masks, when dealing with contaminated water. Prioritize your well-being and the safety of others throughout the restoration process.

Waiting to Act 

Time is of the essence when it comes to water damage. Delaying the cleanup and restoration process can lead to further damage and mold growth. Avoid the temptation to wait and hope that the water will evaporate on its own. The longer water sits, the more it seeps into building materials, causing structural issues and promoting mold growth. Act promptly by contacting professional water damage restoration experts who can assess the situation and begin the necessary mitigation and drying process immediately.

Ignoring Professional Assistance 

Water damage restoration is a complex process that requires specialized knowledge and equipment. It is crucial to avoid the DIY approach and resist the urge to handle the restoration on your own. Professional water damage restoration companies, such as SERVPRO of Sunnyvale North, have the expertise, experience, and advanced tools to properly extract water, thoroughly dry the affected areas, and prevent future problems like mold growth and structural damage. Hiring professionals ensures that the restoration process is carried out efficiently and effectively, saving you time, effort, and potential mistakes.

Failing to Document the Damage

Proper documentation of the water damage is essential for insurance claims and future reference. Take photographs or videos of the affected areas, including any damaged belongings, before any cleanup or restoration efforts begin. Make a detailed inventory of damaged items, noting their value and condition. This documentation will serve as crucial evidence for insurance purposes and help ensure you receive fair compensation. Failure to document the damage may result in complications during the claims process, leading to financial setbacks and unnecessary stress.

Avoiding common mistakes after water damage is crucial for a successful recovery process. By prioritizing safety, acting promptly, seeking professional assistance, and thoroughly documenting the damage, you can mitigate further damage and ensure a smoother restoration experience. Remember, the right approach after water damage can make all the difference in the long-term well-being of your property.

5 Things You Need To Know About Water Damage

3/6/2023 (Permalink)

Flooded bathroom. The bottom line is that water damage is a serious problem, and it can be difficult to detect.

Water damage can be devastating to your home. If you're like most people, you might think of it as just a small nuisance that is best handled by yourself. But in fact, water damage is serious and can cause significant structural damage to your home. It's important to know the signs of water damage and to quickly seek professional help when these signs appear.

Here are five things you need to know about water damage:

1. Water Damage is Serious

Water damage is serious, and it can cause serious problems in your home or business. Mold growth is a major concern when there's water damage. Mold spores can quickly spread through the air and quickly become a major infestation when water is introduced.

Water can also cause significant structural damage to your property if left untreated for too long, which means that even small leaks could lead to expensive repairs down the road if not addressed properly.

2. Water Damage Can Be Hidden

You may not know that your home has been damaged by water until it's too late. Water can seep into hidden areas of your home and cause damage to electrical wiring, insulation, wood, and other building materials, or even the foundation itself. And because the water travels through floors and walls easily--especially if they're porous or poorly insulated--this kind of damage may not be obvious at first glance.

3. Mold Can Quickly Begin to Spread

Mold can begin to grow in 24 hours. Once it starts, it spreads quickly and easily. Mold spores are invisible and can be carried by air, so they can spread through your home or office very quickly if there is moisture present.

Mold causes serious property damage when left unchecked for too long, so it's important that you take action as soon as possible if you notice any signs of water or mold in your home or office building.

4. Levels Of Contaminated Water

Water damage can be classified as Category 1, Category 2, or Category 3 depending on how contaminated the source of the water loss is.

Category 1 water damage is also known as "clean water." This type of water comes from a clean water source such as a leaky faucet or broken supply line. It is important to note that just because the water is leaking from a "clean" water source, the water will turn into a Category 2 loss if left untreated.

Category 2 water damage is also known as "grey water." This type of water originates from a source that may contain bacteria and viruses. Examples include washing machine overflow, dishwasher overflow, and toilet bowl overflow. In instances where Category 2 water is present, it is best to call professionals for help with the mitigation.

Category 3 water damage is the worst category of water damage, it is also known as "black water." This type of water originates from highly unsanitary sources, such as flood waters and sewage waters. It is crucial to have a professional team on site when dealing with Category 3 mitigation and restoration.

5. Professional Water Cleanup Company

If you've been affected by water damage, don't try to clean it up yourself. It's tempting to try to do everything yourself in order to save money--but when it comes to dealing with the aftermath of a flood or other type of water damage, professional help is what you need. In most cases, water damage is covered under your homeowner's insurance.

Professionals have the training and experience required for handling these situations safely and efficiently. They also have access to specialized equipment that can help prevent further damage from occurring as they work on removing excess moisture from your home or business.

The bottom line is that water damage is a serious problem, and it can be difficult to detect. If you think you might have water damage in your home or business, don't delay--contact a professional immediately.

Water Heater Inspections are Important

2/11/2023 (Permalink)

leaking water heater Inspecting your water heater frequently to help avoid unexpected issues.

Water heaters are essential for everyday life. They give us access to hot water for cleaning, bathing and drinking. If you experience an issue with your water heater, you may feel inconvenienced and lost. We rely on the water heater for so much, so how can you best make sure your water heater stays in good condition? Quality maintenance can be accomplished with a simple inspection. How often should your water heater be inspected?

Water Heaters are Essential

Water heaters are essential for everyday life. They provide safe, comfortable water for drinking, cooking and bathing. If you have a family to feed or a household full of people who regularly use hot water for washing dishes, finding out when your water heater should be inspected is crucial to keeping it in good working order.

There are numerous reasons why having your water heater inspected regularly is important:

  • Water heaters can break down at any time due to age or wear and tear on the machinery inside them
  • A damaged unit could lead to major damage if left unfixed. For example, if there's a leaky pipe or valve somewhere inside it could cause rust buildup over time which could make it malfunction when turned back on again.

Call the Professionals

You may not know what to do or who to call if you experience an issue with your water heater. Within minutes, a small problem can turn into a huge one. The water heater may start leaking and flood your home, causing more problems.

A plumber can help identify whether there is indeed an issue with the water heater. Its important to call a professional because they know what they're doing, and have equipment needed when working on something like this.

Water Heater Maintenance

We rely on the water heater for so much, from washing dishes to bathing your kids. How can you best make sure that valuable piece of equipment stays in good condition and does what it needs to do?

When it comes to having your water heater maintained, the first thing to know is that there are several different types of maintenance that may be required. For example, some homes have electric water heaters with heating elements inside them, when those elements begin to wear out or break down over time, they need replacing by a professional Some homes have tankless gas-fired models whose gas valves are prone to sticking open if left unchecked for too long—again requiring a visit from an HVAC professional who knows how these things work.

A new hot water tank can cost thousands of dollars depending on its size and features—but if you schedule regular inspections every six months or so instead of waiting until something goes wrong with your current unit (which happens more often than not), then there's no reason why those costs need ever become relevant again.

Having your water heater inspected regularly can help you avoid any unexpected issues in the future. If you have any more questions or concerns, contact the professionals.

What to do if Your Basement Floods

2/1/2023 (Permalink)

Structural water damage Structural water damage from a flooded basement.

If you're reading this article, you've probably just discovered that your home's basement has flooded. The good news is that SERVPRO of Sunnyvale North has been helping people with their water damage emergencies for years. We can help you salvage your belongings and clean up the mess.

Your basement has flooded, now what?

If your basement has flooded, it's important to assess the damage and make sure that you're safe. You may be able to salvage some of your belongings by removing them from the water, but if mold is growing on any furniture or other items, it's best to dispose of them immediately.

If possible, try to keep an eye on how much water is coming into your home and consider shutting off the water. If it looks like there will be little or no way for things to get back under control soon, call in professional help right away! SERVPRO of Sunnyvale North is here to help moments like these. Before we arrive, there are a few things you can do.

Find the Source and Stop the Water Flow

If you can find the source of water, turn off the water at that point. For example, if your sump pump is not working correctly and there's a slow leak in your foundation or downspout, you'll want to turn off the power to it. If you have any questions about how to do this, call an electrician.

If turning off the water doesn't work, then call professionals who are trained in water damage restoration. SERVPRO of Sunnyvale North will be able to pump out some of the water for you and get started on cleanup.

Shut off the Electricity and Avoid the Area

You’ve got to get out of the basement, and you need to do it quickly. You don’t want to be in the way if your basement floods again. Turn off the electricity to ensure the water doesn’t become electrified, which makes it much more dangerous.

Rushing water can knock loose electrical wires or rise up to the level of electrical outlets, which causes a very dangerous issue and can even start a fire.

Remove Damaged Materials

If you have any small items that are wet and moldy, it's a good idea to remove them from your home immediately. You don't want to risk spreading mold spores into your living space if you can avoid it. Even if the item is not visibly damaged by water, there may be mold growing inside that can't be seen from the outside. If you have hardwood floors in your basement (which are especially susceptible to damage from flooding), this is even more important because it might be difficult and expensive to repair the floor later on down the road if too much damage occurs while they're still wet and soft.

Call the Professionals at SERVPRO of Sunnyvale North to Clean up the mess for you

You don't have to deal with the mess and extensive cleanup process yourself. Call the professionals at SERVPRO of Sunnyvale North, and we'll make sure your home is restored to its pre-flood condition in no time. Our technicians are trained in the use of advanced water extraction equipment. It's this kind of experience that makes us the best choice for a flood cleanup in your area. We will treat your home with respect and get it back to its predamaged condition as fast as possible.

If you have experienced a basement flood and need help cleaning up, call the professionals at SERVPRO of Sunnyvale North. When they arrive they will assess your situation and provide you with an estimate on how much it will cost to complete the job.

What Is the Water Damage Restoration Process?

2/1/2023 (Permalink)

SERVPRO working to dehumidify a water damaged building. SERVPRO working to dehumidify a water damaged building.

Water damage is a serious problem for any business. When water enters your building and causes damage to the contents and structure, you may need professional help to restore it. The water damage restoration process can be complicated and time-consuming, but it's also an important step toward making sure that your business is operating as normally as possible. In this article, we'll explain the steps involved in repairing water damage and why it's so important that you hire a specialist if you find yourself in this situation.

What Is the Water Damage Restoration Process?

The water damage restoration process is a long and complex one that involves several steps. Each situation is different, but in most cases the process can be broken down into these stages:

Pre-Inspection and Assessment

Water damage restoration professionals will perform a pre-inspection of your property. The purpose of this inspection is to determine the extent of damage, assess what repairs are needed and see if there are any immediate hazards that need attention before they can begin working on the water restoration process.

  • They will check for structural damage, such as cracks in walls or floors. This can be caused by excessive moisture in the air, which causes freezing and thawing throughout your home every day during winter months.
  • They will also check for electrical issues related to power surges from water appliances (such as washing machines) that have short circuits when exposed to moisture in an electric space after a flood has occurred inside your home. This could cause further destruction if not addressed immediately!

Water Removal/Water Extraction

  • Water Removal/Water Extraction: The first step in the process of water damage restoration is to extract any excess moisture from your home or office. This is accomplished by using powerful vacuums and dehumidifiers, which suck the water out of your walls, floors and other structural components.
  • Structural Drying: Next, we'll begin drying out your home or business. We'll use high-powered air movers to remove moisture from cracks and crevices in a process called "dehumidification." Once this has been completed, we can begin repairing any damaged areas of your property that were affected by wet conditions such as mold growth or rotting wood.

Drying and Dehumidification


The drying process is not complete until the water has been removed and the humidity in your home has decreased to a safe level. This means that you may have to move out of your home while it dries, especially if you live in an area where mold and mildew are prevalent. Once you can return to your home, you will want to make sure that your belongings are completely dry before putting them back into storage.

Mold Prevention

Molds thrive in wet environments with stagnant air; therefore, one of our most important steps during restoration is keeping moisture from returning to what was once a wet area of your home or business. This can be done through dehumidification techniques like extracting excess moisture from walls or floors using special equipment designed for this purpose (such as portable air movers), installing temporary ventilation systems such as fans or portable air conditioners until permanent changes can be made to ventilation systems inside homes or buildings after they’ve been repaired by water damage repair professionals

Cleaning and Sanitizing

Once a thorough inspection is completed and the water damage has been assessed, it’s time to begin cleaning and sanitizing. This is the most important step in the restoration process. The goal here is to remove all traces of the water damage and restore your property to its original state.

The first step in this process involves removing any debris from your carpeting or flooring using heavy-duty vacuums that can handle such rough work. You may also want to consider using a shop vacuum if you have one on hand (if not, ask us about renting one). Next comes dry removal of any drywall that has been affected by flooding or leaks—this means taking down walls and replacing them with new ones where necessary. Once everything is dry and ready for repair, we'll clean up all areas before applying a fresh coat of paint or wall paper depending on what needs done at each location onsite!


Once the water has been removed, the next step is restoration. Restoration is the process of making your property as good as new. However, depending on the severity of your flood, it may be best to hire a professional company that has special equipment and skills to perform this work.

  • Cleaning and disinfecting walls, doors, floors, ceilings and furniture
  • Replacing drywall where needed
  • Picking up debris from yards or driveways (if applicable)

Restoration can be a lengthy process that requires special equipment and skills. In many cases you may need to replace items like carpeting or insulation because they're wet and cannot be salvaged by drying them out alone.

When to Consult a Specialist for Water Damage Restoration

You should consider hiring a water damage restoration company if:

  • The damage is severe and widespread.
  • You are unsure about the source of the water damage.
  • You have questions about the restoration process.
  • You have questions about your insurance claim, which may involve filing a claim or filling out paperwork with various parties (such as your insurer or mortgage lender).

In addition to these factors, you should also be aware that it may cost more money to hire a specialist versus doing it yourself.

The water damage restoration process is a complex one and requires expertise. If you have any signs of water damage in your home, contact us immediately. We can help determine what’s been damaged, how much it will cost to fix and whether or not you need professional assistance.